Thursday, September 20, 2012

Smart View timeout error message

If users are working with planning data forms on excel and receiving any of the below timeout error then the issue is with IE Settings.

Cannot connect to provider because: The request timed out. Contact your administrator to increase NetRetryCount and NetRetryInterval

The requeset timed out. Contact your administrator to increase netRetryCount and netRetryInterval.

When trying to save the data then users might see below error

“This form contains unsaved data. Select OK to continue without saving data, or Cancel this operation”

Follow below steps to fix the issue

Step1:- Create an empty text file and copy below contents

Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]

Step2: - Rename the file as LogOut.reg” and right click on the file  click on merge to update your registry

Step3:- Restart your computer (optional)

You can manually update/ add registry entries but it may corrupt the registry and this is the recommended approach.

Satishbabu Gunukula


  1. Wow what a great article. I am really impressed to read. Thanks for sharing it with us.
    ipl winners list
    ipl tickets 2018
    ipl orange cap winners
    ipl purple cap winners

  2. Telangana Board Model Paper 2023 Class 5 Pdf Download with Answers for Telugu Medium, English Medium, Hindi Medium, Urdu Medium & Students for Small Answers, Long Answer, Very Long Answer Questions, and Essay Type Questions to Term1 & Term2 Exams at official website. Telangana Board Model Paper Class 5 New Exam Scheme or Question Pattern for Sammittive Assignment Exams (SA1 & SA2): Very Long Answer (VLA), Long Answer (LA), Small Answer (SA), Very Small Answer (VSA), Single Answer, Multiple Choice and etc.