Friday, December 23, 2016

License key not valid INS00140 in Unix

You might encounter below error during the installation of Business Objects (BODS/BOBJ), Data Services  install will stop

License key not valid INS00140 in Unix

Cause
A library is missing

Resolution
Use strace or ldd to find what library is missing.

strace -ff -v isKeycodeValid
Note: Using strace, you can watch something similar like this: 10isKeycodeValid: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory.

If using ldd
Run ldd on /usr/dlc/odbc/lib/pgoe1023.so to ensure all dependencies are found.

Find out which library is missing , in my case  libstdc++.so.6 would be the library that is missing.

Installed the library using below command
sudo yum install libstdc++.so.6

Rerun the install and install working fine.

Regards
Satishbabu Gunukula, Oracle ACE


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